API World 2018

Today, consumer expectations for automation and efficiency are higher than ever, and in a world where we expect on-demand everything — television, meal delivery, car rides — businesses cannot afford to be slow. In response, businesses have embraced the digital revolution and are thinking through the lens of trends like AI, the IoT, and data, to streamline operations and increase efficiency. At this year’s API World, Ming-Tai Huh, Director of Partnerships at Toast — the tech company that helps restaurants modernize with mobile, cloud-based operations — will discuss the evolution of these trends, leveraging innovative use cases and opportunities from the restaurant industry to inspire on demand, connected experiences across industries. Ming is always looking ahead to what’s next in dining out (or ordering in). As the leader of Toast’s strategic partnership program, he has a unique point of view on the IoT in the restaurant space, and how digital services, APIs and the cloud are connecting the physical and digital world to shape the future of restaurants. At API World, Ming will share his expertise on how technology has revolutionized the customer experience in the restaurant industry specifically, and how interconnectivity-innovation will shape tomorrow’s restaurants, highlighting Toast’s data-driven insights to shed light on what the future of smarter restaurants will hold. These insights will highlight how industries can leverage technology to think big and will serve as inspiration for leaders just beginning to explore the realm of what’s possible in the connected, on-demand era.