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Tuesday, September 11 • 9:00am - 9:50am
CANCELLED: APIs as Products | How Good Are My APIs?

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Around four years ago, we began the journey at PayPal to transform all of PayPal’s core capabilities into a platform of discoverable, well-encapsulated, reusable API-driven products. We have used a customer-oriented approach to go from a very monolithic and siloed architecture to a much more loosely coupled set of over 150 services with well designed, modern APIs. We framed this transformational exercise as an organizational change initiative, with the goal of bringing a fundamental shift in how we design and build APIs. We made it a priority to identify and serve all key “customer” constituencies – developers who design and build APIs, developers who create innovative applications using these APIs, as well as the executives who support these efforts. This mindset influenced the strategy, the processes and the tools that we put together, our communication with the stakeholders, and the definition and measurement of success. An unflinching focus on developer experience and satisfaction has been key to our success, and it continues to shape how we manage this transformational program today. While every company has its own unique culture and challenges, many of the very valuable and insightful lessons that we have learned, and the approaches that we have utilized, are applicable to other companies that are trying to chart the same course.

avatar for Nikhil Kolekar

Nikhil Kolekar

Leader - Platform Product Management, PayPal
Nikhil Kolekar is a founding member of PayPal’s API Platform team and is passionate about the disruptive innovation that digital transformation initiatives are bringing to the contemporary world. He and his team are working hard to make seamless inter-networked commerce a reali... Read More →

Tuesday September 11, 2018 9:00am - 9:50am PDT
Workshop Room 4